Submit & resolve complaints in New Zealand
Login  |  Register
Login
Email:
Password:
Remember me
Forgot your password?
Visit our facebook page
Gopher  Auckland City
By: gaz (1 :: 0) Email this person   Fri 09 May 2014, 7:18 am   Furious!
Complaint #: 48
Wrong service supplied and overcharged
Gopher offered a web page and supplied a listing and advised the business would get a lot of work but no one has enquired about my services since the LISTING was done because they were supposed to supply a web page/s. Gopher then sent a debt collection company to recover money from a non requested service.
Thumbs down 1 time
Comments & responses (4)
They are really good at selling, after that they just do nothing! Oh, they ring you again to try and sell you some more "services". I said I have nothing at all to show for the $4,765.00 I had already paid - they neglected to even start my ad campaign and the website they built was woeful. The person making it was not acknowledging the content I needed, just putting stuff on it I never asked for, I felt sick when I saw it. I want out, I hope because the last thing I paid for was only three days ago, they should stick to the the consumer's rights to cancel something within five working days. I emailed them to do so and also sent a cc of it to my accountant and others so they can't say they have no record of it, as they have to others on here.
mermaids (2 :: 23) Email this person    Mon 20 Apr 2015, 7:19 am   |   #1
I have started a facebook page about bad experiences with this company - please leave your comments and Like if this applies to you

https://www.facebook.com/pages/Gopher-Online-Advertisers-Avoid/1439850512979184
mermaids (2 :: 23) Email this person    Tue 21 Apr 2015, 2:27 am   |   #2
Looks like we are all in the same boat, money thieves thank you for advise you gave us i seriously think Fair Go need to get involved, i want my money back!
Concerned (2 :: 5) Email this person    Fri 26 Jun 2015, 7:11 pm   |   #3
Gopher have ripped me off as well. I started with a 6 month contract of a small package over 12 months ago that suited my small business budget. Within the first month of the contract they called me back and somehow managed to talk me into upgrading to a better package at a greater cost and started a new contract for 12 months.

Then a few months later, the same thing happened and upgraded again with a new 12 month contract. They tell me that upgrading will allow my add to get more clicks and I will most likely get my money returned by successful sales of my products.

By now I am now paying $1000 per month. A bit beyond my budget and I am not getting more than $1000 in return of sales, so it is draining my money!

They even tried to talk me into upgrading to an ultimate package that would cost me about $3500 per month, but they were guaranteeing 100% listing of my add and always at the top, etc...

I agreed to that offer after being talked into it, but I then cancelled within the 5 day termination period, even though they did there best to talk me into staying with the contract because they had already started working on it had had spent several hours of their time working on it. They even tried to offer me special discounts to keep the contract. After having had said "NO" over 10 times, they finally accepted.

I also question why I am paying $1000 per month when my report says only ~$600 worth of clicks was spent. That figure may vary per month, but I am paying Gopher $1000 per month, so where is all the rest of my money going? Am I giving it to Gopher for free?

DO NOT LISTEN TO GOPHER!! THEY ARE CON ARTISTS AND RIP YOU OFF!!
Brendon (1 :: 6) Email this person    Thu 20 Aug 2015, 6:54 pm   |   #4
Please login or register to post a comment or to respond to this complaint.
Page views:
 1,155