Mobile Fun Auckland City
Complaint #: 2
Charging for texts I havent authorised
This company sent me text messages a couple of years ago and I unsubscribed. They have recently dont this again without my authorisation. Vodaphone advise me that they take $7 for the message. I have repeatedly telephoned them to make sure this doesnt happen again. They ask for me to leave a message but no-one ever rings me back.I am absolutely furious that I cannot make contact with any-one there and more angry that they can get away with this, taking money from my mobile account without my authorisation.
Comments & responses (2)
Can you not block the number that is texting you.
I have looked at my Vodafone account. If you are on account you can, via the internet Blacklist unwanted or people that are hassling you. Have a look and try it. Cheers
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