Trade Me Wellington
Complaint #: 22
Took my auction down, absolute ripoff fees and service
I listed a bunch of jewellery at wholesale prices as a lot -- the buyer could sell the items individually and make money. The auction was past its reserve and there were tons of watches and bidders. But some halfwit at Trade Me decided to take it down.
Here's why...
I had the words "these would really fly during the holidays"...meaning these would sell well during the holidays. But the person took it down because somehow he/she interpreted what I wrote as the items would fly into the country in the holidays. So they thought I was selling something that I didn't have in possession.
It became impossible to get any bite after re-listing it 4 times. I guess the original buyers had moved on or become spooked. Ruined a good and valid auction and pissed the hell out of me. They could have contacted me first before taking the auction down. My compliant fell of deaf years and all they said was to keep re-listing -- which I have tried and failed many times.
Thanks Trade Me, I really hope you guys lose market share to some other site. Your days are numbered!
Here's why...
I had the words "these would really fly during the holidays"...meaning these would sell well during the holidays. But the person took it down because somehow he/she interpreted what I wrote as the items would fly into the country in the holidays. So they thought I was selling something that I didn't have in possession.
It became impossible to get any bite after re-listing it 4 times. I guess the original buyers had moved on or become spooked. Ruined a good and valid auction and pissed the hell out of me. They could have contacted me first before taking the auction down. My compliant fell of deaf years and all they said was to keep re-listing -- which I have tried and failed many times.
Thanks Trade Me, I really hope you guys lose market share to some other site. Your days are numbered!
Comments & responses (9)
Any one else bullied by Trade Me? Please do share.
Yes I have, used to post in the new age and spirituality section and it is run by bullies that manipulate the trademe mods, when a poster does not like a christian thread, they bully, mock, and then go running off to the moderators to get rid of christian posters. I have told the mods what is happening but instead of banning the bullies , they ban the christians instead. So I pulled the plug on them before it happened to me !
TM staff are rude & the site is way over priced!
I hardly visit TM message boards but did so last night. Dug through some of the messages and man...do they live of their own planet or what!
Don't get me started on their fees.
Don't get me started on their fees.
Used to be a member and one of their staff gave out my contact details.
So I changed my phone number to a confidential number, they suspended my account until I updated this, I refused and eventually they disabled my account. Real little Hitlers on that site.
So I changed my phone number to a confidential number, they suspended my account until I updated this, I refused and eventually they disabled my account. Real little Hitlers on that site.
Yes, been bullied by Trademe staff few times and it is still going.
As a seller, trademe has set double standard to their ''loved'' sellers with lots of privileges yet bullying us to remove our listings keeps telling us it's in the wrong category. While our direct competitor who is a Trademe store (who pays trademe top dollars) are listing in the exact category as we do, Trademe staff bullied us to remove our listings from that category or they would take action on us. They threatened us quite a lot of times over many months. I have checked their policy and we have every right to list in that category just as everyone else does. That individual Trademe staff targeted on us because she made mistakes herself and I pointed out, She probably felt ashamed and kept bullying us. It is still on going now. I have talked to my lawyer and showed him the trademe rules. We haven't broke the rules, just been picked on.
There is no way to complain about Trademe staffs, there is just no such option and nobody cares what their bullying staffs do.
As a seller, trademe has set double standard to their ''loved'' sellers with lots of privileges yet bullying us to remove our listings keeps telling us it's in the wrong category. While our direct competitor who is a Trademe store (who pays trademe top dollars) are listing in the exact category as we do, Trademe staff bullied us to remove our listings from that category or they would take action on us. They threatened us quite a lot of times over many months. I have checked their policy and we have every right to list in that category just as everyone else does. That individual Trademe staff targeted on us because she made mistakes herself and I pointed out, She probably felt ashamed and kept bullying us. It is still on going now. I have talked to my lawyer and showed him the trademe rules. We haven't broke the rules, just been picked on.
There is no way to complain about Trademe staffs, there is just no such option and nobody cares what their bullying staffs do.
Don’t pay $1.99 plus GST to talk to Trademe Free Call Trademe (04) 803 2650, or call Liam at Trademe directly on (04) 8032650
More trademe complaints: https://nz.trustpilot.com/review/www.trademe.co.nz?languages=en&stars=1
I've posted it at other trademe complaints as well. Absolutely worst NZ business ever.
I've posted it at other trademe complaints as well. Absolutely worst NZ business ever.
Trademe don’t return calls, but hey Call Trademe Toll Free
Don't Pay $1.99 plus GST Call Trademe Toll Free Number 0800 224 524
Call Trademe Toll Free Number 0800 224 524
Trademe Toll Free Number for TOP sellers 0800 224 524
Trademe toll free Number â€0800 334 332‬
Don't Pay $1.99 plus GST Call Trademe Toll Free Number 0800 224 524
Call Trademe Toll Free Number 0800 224 524
Trademe Toll Free Number for TOP sellers 0800 224 524
Trademe toll free Number â€0800 334 332‬
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