Submit & resolve complaints in New Zealand
Login  |  Register
Login
Email:
Password:
Remember me
Forgot your password?
Visit our facebook page
Trade Me  Wellington
By: no-to-tm (4 :: 24) Email this person   Fri 08 Feb 2013, 5:18 pm   Furious!
Complaint #: 22
Took my auction down, absolute ripoff fees and service
I listed a bunch of jewellery at wholesale prices as a lot -- the buyer could sell the items individually and make money. The auction was past its reserve and there were tons of watches and bidders. But some halfwit at Trade Me decided to take it down.

Here's why...

I had the words "these would really fly during the holidays"...meaning these would sell well during the holidays. But the person took it down because somehow he/she interpreted what I wrote as the items would fly into the country in the holidays. So they thought I was selling something that I didn't have in possession.

It became impossible to get any bite after re-listing it 4 times. I guess the original buyers had moved on or become spooked. Ruined a good and valid auction and pissed the hell out of me. They could have contacted me first before taking the auction down. My compliant fell of deaf years and all they said was to keep re-listing -- which I have tried and failed many times.

Thanks Trade Me, I really hope you guys lose market share to some other site. Your days are numbered!
Saved by 1 person
Thumbs down 6 times
Comments & responses (9)
Any one else bullied by Trade Me? Please do share.
no-to-tm (4 :: 24) Email this person    Fri 08 Feb 2013, 5:20 pm   |   #1
Yes I have, used to post in the new age and spirituality section and it is run by bullies that manipulate the trademe mods, when a poster does not like a christian thread, they bully, mock, and then go running off to the moderators to get rid of christian posters. I have told the mods what is happening but instead of banning the bullies , they ban the christians instead. So I pulled the plug on them before it happened to me !
kingskid2 (0 :: 1) Email this person    Thu 14 Feb 2013, 5:18 pm   |   #2
TM staff are rude & the site is way over priced!
jimbo (4 :: 27) Email this person    Thu 14 Feb 2013, 6:54 pm   |   #3
I hardly visit TM message boards but did so last night. Dug through some of the messages and man...do they live of their own planet or what!

Don't get me started on their fees.
lampstack (7 :: 19) Email this person    Thu 14 Feb 2013, 10:29 pm   |   #4
Used to be a member and one of their staff gave out my contact details.
So I changed my phone number to a confidential number, they suspended my account until I updated this, I refused and eventually they disabled my account. Real little Hitlers on that site.
CptOrion (0 :: 1) Email this person    Sat 16 Feb 2013, 4:10 pm   |   #5
Yes, been bullied by Trademe staff few times and it is still going.
As a seller, trademe has set double standard to their ''loved'' sellers with lots of privileges yet bullying us to remove our listings keeps telling us it's in the wrong category. While our direct competitor who is a Trademe store (who pays trademe top dollars) are listing in the exact category as we do, Trademe staff bullied us to remove our listings from that category or they would take action on us. They threatened us quite a lot of times over many months. I have checked their policy and we have every right to list in that category just as everyone else does. That individual Trademe staff targeted on us because she made mistakes herself and I pointed out, She probably felt ashamed and kept bullying us. It is still on going now. I have talked to my lawyer and showed him the trademe rules. We haven't broke the rules, just been picked on.

There is no way to complain about Trademe staffs, there is just no such option and nobody cares what their bullying staffs do.
Trademebully (1 :: 3) Email this person    Sat 14 Sep 2019, 6:03 am   |   #6
Don’t pay $1.99 plus GST to talk to Trademe Free Call Trademe (04) 803 2650, or call Liam at Trademe directly on (04) 8032650
Trademe (2 :: 16) Email this person    Fri 27 Sep 2019, 4:14 pm   |   #7
More trademe complaints: https://nz.trustpilot.com/review/www.trademe.co.nz?languages=en&stars=1

I've posted it at other trademe complaints as well. Absolutely worst NZ business ever.
no-to-tm (4 :: 24) Email this person    Sat 05 Oct 2019, 6:14 pm   |   #8
Trademe don’t return calls, but hey Call Trademe Toll Free

Don't Pay $1.99 plus GST Call Trademe Toll Free Number 0800 224 524

Call Trademe Toll Free Number 0800 224 524

Trademe Toll Free Number for TOP sellers 0800 224 524

Trademe toll free Number ‭0800 334 332‬
Trademe (2 :: 16) Email this person    Fri 11 Oct 2019, 6:31 am   |   #9
Please login or register to post a comment or to respond to this complaint.
Page views:
 2,630