I used the official process that Ticket Fairy offers to resell tickets to Electric Avenue. The ticket was sold on January 12 2022 and the accompanying email said I would receive the $$ in 7 working days. After 8 working days, I sent an email to Ticket Fairy and got a reply saying it would actually take 10 working days. Now well after the 10 working days, I have been trying to get answers from Ticket Fairy but the responses I get are always unhelpful and never answer my questions. They have a sarcastic tone and always have a :) at the end to hammer home the pass ag! Currently, they have said they need to speak to a senior member and get back to me.