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SOUTHERN COMFORT  Christchurch City
By: nzrule12 (1 :: 0) Email this person   Sun 17 Apr 2022, 8:32 pm   Furious!
Complaint #: 386
OWNER WAS THREATENING AND ABUSIVE
MY HUSBAND BOOKED US A 2 DAY STAY AT THIS MOTEL AS WE HAVE STAYED HERE ON 6 OTHER OCCASIONS
THE FIRST TIME WE BOOKED HERE BACK IN 2019 WE ASKED IF WE COULD BRING OUE WEE DOG WHO IS VERY SMALL AND WELL BEHAVED THE OWNER APPROVED THIS AND ON EVERY OTHER OCCASION MY HUSBAND WOULD ALWAYS ASK AND EVEN IF ThE OWNER WASNT THERE THE RECEPTION ASSISTANT WOULD ALWAYS PHONE HIM AND ASK .
THAT BRINGS US TO OUR STAY THIS WEEKEND (EASTER )
ONCE AGAIN WE BOOKED AND ASKED ABOUT OUR DOG AND THIS WAS APPROVED
WE ARRIVED ON GOOD FRIDAY CHEAKED IN THERE WAS NO PROBLEM . THEN SATURDAY MORNING I WAS IN THE SHOWER AND COULD HEAR YELLING AND SWEARING I CAME OUT OF THE BATHROOM TO FIND THE OWNER SREAMING AT MY HUSBAND SWEARING AND TELLING HIM THAT THE DOG COULDNT BE THERE WE NEVER ASKED WE WERE LIARS ECT . MY GRANDAUGHTER WHO IS ONLY 3YRS OLD WAS SREAMING AS SHE WAS PETRIFYED I ASKED HIM WHAT WAS WRONG AND HE SAID WHAT WAS MY F....N PROBLEM AND SAID F..K OFF .MY HUSBAND ASKED HIM TO CALM DOWN AS HE WAS SCARING OUR GRANDAUGHTER HE WENT TO STEP INTO OUR MOTEL AND I TOLD MY HUSBAND TO CLOSE THE DOOR AND RING THE POLICE AS WE FELT THREATENED AND SCARED IN THE MEANTIME MY DAUGHTER HAD TAKEN OUR DOG FOR A WALK AND THIS MAN HAD CHASED HER DOWN THE ROAD YELLING AT HER SWEARING ABOUT THE DOG SHE WAS TO SCARED TO COME BACK AND WAITED ON THE STREET . THE POLICE ATTENDED AND GOT OUR MONEY BACK AND WE PACKED OUR PROPERTY UP . THIS HAPPENED ABOUT 9AM AND THE HOUSEKEEPING STAFF WERE GETTING READY TO SERVICE THE ROOMS ONE OF THE LADIES INFORMED US THAT HE BEHAVES IN THIS MANNER ALL THE TIME WHEN HES THERE AND SHE WITNESSED WHAT HAD HAPPENED AND ALSO TOLD THE ATTENDING OFFICER WHAT SHE WITNESSED SHE ALSO TOLD US AND THE POLICE THAT SHE WAS SCARED OF HIM AND DIDNT WANT HIM SEEING HER SPEAKING TO US OR THE POLICE . IM VERY CONCERNED FOR THE STAFF THERE MAINLY THERE SAFETY ALSO THE OFFICER SAID THAT THIS IS NOT THE FIRST TIME THEY HAVE BEEN TO THIS MOTEL AS THE OWNER HAS ABUSED AND THREATENED CUSTOMERS BEFORE .
I EMAILED THE OWNER OF THE SOUTHERN CONFORT AND ASKED WHY THIS HAPPENED AND SAID HOW DISGUSTED I WAS WITH HIM SCARING MY DAUGHTER AND GRANDAUGHTER AND PHYSICALLY THREATENING MY HUSBAND . HE EMAILED ME BACK WITH ABUSE AND THREATENED ME WITH I BETTER WATCH MY BACK . ECT I WANT TO KNOW HOW A PERSON LIKE THAT BE IN CHARGE OF ACCOMMODATION AND DEALING WITH THE PUBLIC. WE ARE BUSINESS OWNERS AND HAVE STAFF AND KNOW YOU DONT TREAT PEOPLE THAT WORK FOR YOU LIKE THIS , IM ALSO WORRIED ABOUT HIS ABILITY TO MANAGE STAFF . UNFORTUNATELY THIS RUINED OUR HOLIDAY AS MY WEE GRANDAUGHTER WAS TRAUMATIZED BY THIS I WANT TO PURSUE THIS AS HE SHOULD BE STOPPED AND HIS STAFF DESERVE TO FEEL SAFE ALSO
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