Ifurniture Auckland City
Complaint #: 402
Defective furntiure sold on full price
Hi Team,
I have recently moved to auckland with my family. I bought the below list of furniture from Ifurntiure online with the cost of NZD $10073.70 .
upon openining the boxes it has been discovered that the furniture supplied is in mint condition.
below are the itemized details corresponding to the fault.
- Bed ( I have ordered 3 beds and all beds are havily scratched).
- All 6 Bed side tables have scratches.
- Dinning table is wobeling due to inaccurate alignment.
- screws were missing and delivered upon escalations.
- Broken part of bed support.
I have tried my level best to resolve the issues either by compensating or replacement the furniture along with assembling.
unfortunaltly, i am not getting proper response from the company. please look into the matter as it feels like i have been betrayed.
Attached are pictures for evidence.
Regards,
Rahul Pandey
I have recently moved to auckland with my family. I bought the below list of furniture from Ifurntiure online with the cost of NZD $10073.70 .
upon openining the boxes it has been discovered that the furniture supplied is in mint condition.
below are the itemized details corresponding to the fault.
- Bed ( I have ordered 3 beds and all beds are havily scratched).
- All 6 Bed side tables have scratches.
- Dinning table is wobeling due to inaccurate alignment.
- screws were missing and delivered upon escalations.
- Broken part of bed support.
I have tried my level best to resolve the issues either by compensating or replacement the furniture along with assembling.
unfortunaltly, i am not getting proper response from the company. please look into the matter as it feels like i have been betrayed.
Attached are pictures for evidence.
Regards,
Rahul Pandey
Comments & responses (3)
Hi Team,
Can you please let me know any action has been taken for this compaint? Thanks
Regards,
Rahul Pandey
Can you please let me know any action has been taken for this compaint? Thanks
Regards,
Rahul Pandey
Hi Rahul,
I don't think this site directly resolves complaints. It's just a place to publish complaints so others become aware of possible issues.
You can read info here: https://www.consumercomplaints.co.nz/help.php#how
I don't think this site directly resolves complaints. It's just a place to publish complaints so others become aware of possible issues.
You can read info here: https://www.consumercomplaints.co.nz/help.php#how
Thank you so much for guidance. apprecaite it
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