On Saturday the 4th November 2023 we booked a family unit.

We got there but we didn't end up staying.

The TV wasn't working properly it had a black message on the screen saying to contact Sky.

We thought the kitchen would be fully equipped but it only had one pot, and no oven tray etc.

The oven wasn't that clean and looked quite rusty.

The toilet flush got stuck when pushed down and could only be resolved by hitting the sistern.

We had a staff member look at the TV but they didn't seem bothered at all.

The whole place was incredibly disappointing and the lack of communication since has been shocking.


We had travelled from the Wairarapa with our 6 year old daughter but we were only there about an hour before leaving.

It was not until after we got home I read the reviews for this place and not one was good. If I'd read them before booking I'd never have booked. I believe they run DuPont motel next door too as you had to pick the key up from there. That place also has terrible reviews.

We've sent numerous emails asking for a refund and rang too. They have ignored every single email and told us it was non refundable which is a cop out.

I would never recommend this place to anyone. We are not normally like this but it was such a waste of time and money that they need to wake up. I'm not holding my breath though.

I just can't believe they are still in business.

I hope we get a response and refund.