Several months ago, we fulfilled a cherished dream by purchasing our wedding rings from Michael Hill. However, what was intended to be a symbol of our love and commitment has unfortunately turned into a source of ongoing frustration and disappointment.

Both my husband's and my rings have experienced unexpected damage, with cracks and breakages occurring well within what we would consider a reasonable timeframe for such items. we informed that such occurrences are considered normal, but we were also given no reassurance that further issues would not arise in the future. This lack of accountability and commitment to customer satisfaction is deeply concerning and has left us feeling disillusioned and frustrated.

Given the recurring nature of the problems with our rings, coupled with the prospect of continually returning to your store for repairs or replacements, we no longer wish to maintain a relationship with Michael Hill. We simply cannot accept being indefinitely tied to a product that is destined to fail repeatedly.

PLEASE DONT BUY AT MICHAEL HILL